Privacy Policy

EBB MD's LLC doesn't sell or share your data - that's not our business. 

This Privacy Policy explains how we collect, use, and disclose information about our website users. We take your privacy seriously, and we are committed to protecting your personal information.

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Information we collect:

We may collect the following types of information from our website users:

• Personal information: This includes your name, email address, and any other information you provide to us through our contact form or other forms on our website.
• Usage information: This includes information about how you use our website, such as the pages you visit, the time and date of your visits, and your IP address.
• Cookies and other tracking technologies: We may use cookies and other tracking technologies to collect information about your use of our website. You can control the use of cookies through your browser settings.

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How we use your information:

We may use your information for the following purposes:

• To respond to your inquiries or requests
• To provide and improve our services
• To analyze how users use our website
• To comply with legal and regulatory requirements

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SMS/Text Messaging

By submitting a service request form on our website or opting in to receive text messages from Elite BMW Benz, you consent to receive SMS/text messages at the phone number you provide. These messages may include appointment confirmations, service reminders, service completion notifications, and promotional offers.

• Message Frequency: Message frequency varies based on your service activity and preferences.
• Message and Data Rates: Standard message and data rates may apply depending on your wireless carrier and plan.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us.
• Help: For assistance, reply HELP to any message or contact us using the information provided below.
• Carriers Are Not Liable: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their own marketing purposes.

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How we share your information:

We may share your information with third-party service providers who help us provide and improve our services. We do not sell or share your personal information with third-party advertisers.

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We may also share your information in the following circumstances:

• To comply with legal and regulatory requirements
• To protect the rights, property, or safety of our website users or others

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Data security:

We use modern encryption techniques like TLS for our website and email. We go to great lengths to ensure the security of our website and infrastructure and pay close attention to our dependency drift in order to stay on top of security updates.

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Data Location:

Since we are a US-based company, we store your data in servers based in the US. That means if you are based in another jurisdiction such as the European Union, you consent to us transferring your data here.

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Your rights:

You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain types of processing of your personal information.

If you are based in the EU, you have rights granted under the GDPR as a data subject. These rights are:

• The right to be informed: We inform you about what we collect and how we use it by displaying this privacy policy and disclosing when we collect data.
• The right of access: You can request a copy of the data we have collected from you by emailing us at contact@elitebmwbenz.com.
• The right to rectification: If you think the data we are storing about you is incorrect, you can edit your profile by logging into your account. Or you can email us at contact@elitebmwbenz.com.
• The right to erasure: If you'd like us to delete all the personal data we have about you, simply email us at contact@elitebmwbenz.com and we will close your account and permanently destroy all associated data.
• The right to restrict processing: If you wish to limit us from using your data for specific purposes, you can request so by emailing us at contact@elitebmwbenz.com.
• The right to data portability: We can provide a machine-readable version of all the data we have about you if you email us at contact@elitebmwbenz.com.
• The right to object: You have the right to object to our processing of your data and you can do so by emailing contact@elitebmwbenz.com.
• Rights in relation to automated decision-making and profiling: We do not perform automated profiling or decision-making, so this right does not apply to EBB MD's LLC.

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Changes to this policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

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Contact information:

If you have any questions or concerns about this Privacy Policy, please contact us at contact@elitebmwbenz.com.